Telephone: 01489 576708
NHS 111: Call 111 or visit 111.nhs.uk
Contact Us Online (eConsult): https://lockswoodsurgery.webgp.com/
Patient Access: https://account.patientaccess.com
NHS App: www.nhs.uk/nhsapp
Find your NHS number here
You do not need to know your NHS number to use NHS services, but it can be useful to have it
Location
Lockswood Surgery, Centre Way, Locks Heath, Southampton, Hants, SO31 6DX
Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.
Disabled Access
The surgery provides car parking for the disabled and there is wheelchair access to the building, which is all on ground level. There is a disabled patients’ WC.
Opening Hours
Normal Working Hours
The surgery is open Monday to Friday between 8.00am and 6.30pm except for Good Friday, Christmas Day and Bank Holidays. However, we will of course extend these as necessary to accommodate our Commuter Clinics.
Extended Access appointments
Times are changing - evenings and weekend appointments now available. Find out more here or speak to your practice.
Surgery Consulting Times
Consultations Are Available:
Monday to Friday: 8.00am to 6.30pm
Commuter Clinics
We also offer a number of bookable appointments, early morning, evenings and Saturdays, for those patients unable to attend during normal opening hours. They are as follows:
| Monday evenings |
6.30pm to 7.15pm |
| Tuesday mornings |
7.30am to 8.00am |
| Wednesday evenings |
6.30pm to 8.00pm |
| 1st & 3rd Saturday of month |
9.00am to 12.00pm |
Out of Hours
If you need urgent medical treatment and advice when the surgery is closed you should call 111.
If you need medical help now, use NHS 111 online (111.nhs.uk) or call 111.
111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
NHS 111
When should you use it?
When it's not a 999 emergency, but you need help fast.
What is 111?
It's a nationwide NHS telephone number that helps make it easier for you to access local health services. If you live in, or are visiting Hampshire, Portsmouth or Southampton you can now call 111 when you need medical help fast, but it's not a 999 emergency. The nurse or helpline operator will also have details of health information services.
For life-threatening medical emergencies you should continue to call 999