Prescriptions will be available 72 hours after your request, excluding weekends and bank/local holidays.
You can request a repeat prescription online via the NHS App or Patient Access, or by putting in a written request to the surgery. Please allow 3 working days for your request to be processed.
For patients who cannot access the NHS App or Patient Access, requests can be made through email to hiowicb-hsi.lockswood.prescribing@nhs.net
Click Here to download our repeat prescription request form (PDF, 45KB)
Click here to order repeat prescriptions online
Please ask at reception for information - Picture ID will be required in order for us to process your registration form.
Electronic Repeat Dispensing (eRD)
If you or someone you care for uses the same medicines regularly, you may be able to benefit from using the NHS Electronic Repeat Dispensing (eRD) service. This means you won’t have to re-order or collect your repeat prescriptions from your GP practice every time you need more medicine.
Step 1 (NOTE: this step has already been completed by the practice pharmacist)
Talk to your GP or the person who prescribes your medicines and ask them if you can use Electronic Repeat Dispensing (eRD). Your prescriber will usually be your doctor or practice nurse. If your prescriber thinks that you could use eRD for your regular medicines, they will ask you for permission to share information about your treatment with your pharmacist. This will help your pharmacist to give your prescriber feedback about your treatment and provide you with useful advice. Your GP or prescriber will then authorise a number of eRD prescriptions. This will be based on your circumstances and clinical need. These eRD prescriptions will then be supplied by your pharmacy at regular intervals. Please let your surgery know if you wish to opt out of this service by email.
Step 2
Collect your first eRD prescription from your pharmacy.
Step 3
Next time you need more medicines, go back to your pharmacy. Before dispensing the next issue of your prescription, your pharmacy will ask you the following questions:
- Have you seen any health professionals (GP, nurse or hospital doctor), since your last repeat prescription was supplied?
- Have you recently started taking any new medicines - either on prescription or that you have bought over the counter?
- Have you been having any problems with your medication or experiencing any side effects?
If you don't need all of the medicines on your prescription, let the pharmacy staff know, so that they only supply the medicines you need. This will help to reduce waste and save the NHS money.
Step 4
When your pharmacy supplies your final eRD prescription in the series that your GP has authorised, they will advise you to contact your GP practice. Your doctor or practice nurse may want to see you to review your medication before they will authorise more eRD prescriptions.