We aim to provide a safe and pleasant environment in which family health services can be offered to patients by our staff.
Therefore, threatening, abusive, aggressive or violent behaviour will NOT be tolerated.
The partners of Lockswood Surgery are committed to do everything possible to protect staff, patients and visitors from unacceptable behaviour and have a zero tolerance policy towards any incident that causes hurt, alarm, damage or distress. They will take appropriate action against any person who displays such behaviour and removal from our patient list will be effective immediately.